Returns and Exchanges
We hope that you will be delighted with our products, as we have taken a great deal of care in designing and selecting them. If for any reason you are not, please return them unused and in the original packaging within 21 days for a stock item and within 7 days for a Made to Order boot and we will refund or exchange them for you.
Unfortunately, we cannot be responsible for return postage (other than for incorrect or faulty items) or for parcels that fail to reach us, so please obtain a certificate of posting.
There is no need to call us before you make a return, simply fill out the returns form enclosed in your package.